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Frequently Asked Questions

Please contact us if your question is not answered here.
  • How much does a website cost?

    Please see Web Design for details.

  • What is the difference between Web Design and Web Development?

    These terms are loose but usually "web design" means user interface design and graphic design of the website, whereas "web development" refers to the programming (markup, coding and database work) involved in making the design work.

  • Does Zeta Tech use web templates?

    If requested, Zeta Tech can use templates that meet web standards. This certainly doesn't apply to all templates available on the net, but there are some available and with the growing acceptance of web standards we expect the availability to grow over time. Web templates can be very useful and cut the cost of graphic design and layout, leaving more development time available for dynamic/active and database work.

  • What is CSS?

    It's the W3C recommended way to code the layout and graphical look and feel of a website, to enable maximum accessiblity to the widest possible range of users. In other words, HTML should be used only for content, and CSS should be placed in a separate (optional) file and specify the presentation and layout of the HTML. There are three good reasons for separating presentation from content.

    1. It enables all users, (including blind users employing screen readers to digest your web page), to fully understand the content of your website.
    2. It greatly enhances your website's readability by search engines, meaning you appear more often in search results by your potential customers. This is because the search engines index HTML not CSS.
    3. Without CSS, changes to the layout, style or presentation of a website become inconvenient, difficult or downright impossible without complete reworking. With CSS you can change all that on a whim, and even have more than one layout available for your site for visitors to choose from! Conversely, changes to content also become much easier because content isn't mixed up with a whole lot of presentation code.
  • What is Javascript?

    Javascript can be embedded into web pages to achieve functions on the client side (the user's computer) that can't be done with html alone. For example pop up windows, form validation and special effects.

    It's nice because it's client side which means its instant and your visitors don't have to wait for a trip to the server.

    On the downside, a non-trivial proportion of web users have javascript turned off on their browsers, so it should never be used for essential content or functions.

    Some effects that are frequently done with javascript such as rollover effects can be achieved with css which is supported by all modern browsers.

  • Does Zeta comply with Web Standards?

    Zeta Tech is committed to producing websites that comply with the recommendations of the World Wide Web Consortium. See also What is CSS?

  • Can Zeta Tech organise domain registration?

    Yes, if required. This is included in the quoted price. Please note that in your interests, the domain would belong to you, not Zeta Tech.

  • Can Zeta Tech organise hosting?

    Yes. We use trusted Australian hosting providers who provide quality and reliable service at very competitive prices. However if you have a preferred hosting provider in mind please let us know.

  • What about Search Engine Optimisation?

    "SEO" refers to the methods used for improving the ranking of websites in the major search engines. Zeta Tech is in favour of "White Hat", or legitimate techniques, as recommended by the major search engines and by the World Wide Web Consortium.

    These techniques are incorporated into all of our websites by design. In addition, site owners can help improve their own ranking by including quality content in their websites, and by building a community of incoming links to their website from other quality relevant sites.

    Zeta Tech advises against paying large amounts of money to consultants promising "top ranking" on search engines.

  • What about testing and after sales service?

    Formal deployment occurs after user acceptance testing. This just means that you the customer will spend some time ensuring that the website meets your expectations before you accept it. Any remaining support issues will be dealt with at no cost.

  • Does Zeta provide maintenance contracts?

    We encourage you to contract us to implement some degree of content management which will enable you to update your own website and keep it looking fresh. In our opinion this is the preferred way to "maintain" a website. However you will probably still want to make changes to the content or design of your website that will fall outside your capability and we can quote you on such changes.

    We can also provide maintenance contracts if that is appropriate.